Return Merchandise Authorization Management - Website Form

Return Merchandise Authorization Management - Website Form


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Technical name
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Return Merchandise Authorization Management - Website Form

Return Merchandise Authorization Management - Website Form

Production/Stable License: AGPL-3 OCA/rma Translate me on Weblate Try me on Runbot

This module extends the functionality of rma and website to allow you to request an RMA through a form in the website.

Table of contents


To configure this module, you need to:

  1. Go to Website > Configuration > Settings.
  2. Find ‘Return Merchandise Authorization (RMA)’ section.
  3. Under ‘Request RMA Form’, select the default ‘RMA Team’ and default ‘RMA Responsible’ for the RMAs created from the Request RMA page.


To use this module, you need to:

  1. Go to the website
  2. Go to Your username (at the upper-right corner) > My account or access to <your-url-domain>/my (Example:
  3. Under your documents list you can see a text with a link to the page where you can create an RMA through a form.
  4. Click on this link to access to this page or access to <your-url-domain>/requestrma (Example:
  5. Fill the desired and required fields and click on the button ‘Request’.
  6. If everything is right, a new RMA document will created, you will be redirected to a page with a thank you message.

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.



  • Tecnativa


  • Tecnativa:
    • Ernesto Tejeda
    • Pedro M. Baeza
    • David Vidal


This module is maintained by the OCA.

Odoo Community Association

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

Current maintainer:


This module is part of the OCA/rma project on GitHub.

You are welcome to contribute. To learn how please visit

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This app does not use any external Python dependencies.
This app has automated tests.

Available languages

Language % translated
Romanian / română
Italian / Italiano
Spanish / Español