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Helpdesk Ticket SLA
Add SLA to the tickets for Helpdesk Management.
Helpdesk Ticket Timesheet
Add HR Timesheet to the tickets for Helpdesk Management.
Helpdesk Management
Helpdesk
Link between Helpdesk and CRM
Links helpdesk tickets with leads
Helpdesk Project
Add the option to select project in the tickets.
Helpdesk Management - Nonconformity
Links helpdesk tickets with nonconformities
Helpdesk Ticket Stage Validation
Validate input data when reaching a Helpdesk Ticket stage
Helpdesk Product
Add the option to select product in the tickets.
Helpdesk Management Rating
This module allows customer to rate the assistance received
on a ticket.